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Privacy Policy

At Humyn Labs, your privacy matters to us. This Privacy Policy ("Policy") explains how we collect, use, share, and protect your personal data when you access or use our websites, applications including mobile applications (such as Humyn Lens) collectively referred to as the "Platform".

By using the services of Humyn Labs ("Services"), you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of information as described here.

Your use of the Services is also governed by our Terms of Use, which incorporate this Policy. Any capitalized terms not defined here have the meanings given in the Terms of Use.

We may update this Policy from time to time as our Services evolve. If we make material changes, we will notify you by posting a notice on our Platform, sending an email, or using other reasonable means. Your continued use of the Services after updates take effect constitutes acceptance of the revised Policy.

This Policy does not apply to:

  • Third-party websites, products, or services which we do not own or control;
  • Users covered by a separate written agreement with Humyn Labs (such as enterprise or commercial contracts).

This Policy focuses on how we collect and process personal data from:

  • Platform visitors; or
  • prospective or existing customers.
01

Information We Collect

When you use our Platform or otherwise interact with us, we may collect your:

  1. Contact Details: Name, job title, employer name, and email address (e.g., when you request demos, sign up for newsletters, or create an account).
  2. Technical & Usage Data:
    • IP address, browser type, operating system, device details, pages viewed, and links clicked.
    • We collect this data through cookies, web beacons, and other similar tracking technologies.
  3. Marketing & Communication Preferences: Data you provide when subscribing to newsletters, webinars, or requesting marketing materials.

We may also obtain personal data from third parties or public sources (e.g., LinkedIn, trade shows, event registration lists).

02

Usage of your Information

We use your information for the following purposes:

  1. Operate and maintain the Platform: to ensure the Platform functions properly and securely.
  2. Respond to inquiries & provide customer support: to fulfill demo requests, answer questions, and offer assistance.
  3. Marketing & Communications: to send you updates about our services, newsletters, or promotional offers, where allowed by law or with your consent.
  4. Analytics & Improvements: to understand how users interact with our Platform, measure campaign performance, and improve our user experience.
  5. Other Legitimate Business Interests: such as ensuring network and information security, resolving disputes, preventing fraud, and enforcing our agreements.
03

Cookies and Similar Technologies

We and certain third parties use cookies, pixels, and similar technologies to:

  • remember your settings (e.g., language preferences).
  • analyze Platform traffic and performance.
  • measure the effectiveness of our marketing and outreach efforts.
  • provide you with more relevant content or ads on our Platform or elsewhere.

You can control cookies via your browser settings. Please do note that disabling cookies may affect some features or functionality of our Services.

We may use session replay or similar tools to understand how users interact with the Services and to diagnose technical issues. By using the Services, you consent to this data collection.

04

Sharing Information with Third Parties

We do not sell your personal data. We share it with the following third parties:

  • (a)Service Providers: For hosting, analytics, email delivery, payment processing, advertising partners, etc. These providers are authorized to use personal data only as necessary to provide services to you on our behalf.
  • (b)Legal and Regulatory Compliance: If required to comply with applicable law, protect our rights or the rights of others, investigate fraud, or respond to a government or regulatory order.
  • (c)Aggregated/De-identified Data: We may share aggregated data with partners or advertisers for marketing, analytics, or research or other business purposes. Please do note that this data cannot be used to identify you.
  • (d)Business Transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our assets. We will notify you if a transaction occurs that affects your personal data.
05

Data Storage and Retention

We store data on servers located in India. We keep personal data as needed for the purposes described above or as required by applicable law.

06

Your Rights

In accordance with applicable laws, you may be entitled to a variety of legal rights regarding the collection and processing of your personal data. You may exercise these rights, either directly through the functionalities provided on the Platform or by contacting us. We may request certain additional information (that may include personal data) that may be reasonably required to authenticate your identity, your request, and/or to clarify or understand the scope of such requests. The rights available to users include:

  • the right to know if we process your personal data and the purposes of processing;
  • the right to be informed about the personal data we collect and/or process about you;
  • the right to know the details of the persons with whom we have shared your personal data, including the personal data shared and the purposes of sharing your personal data;
  • the right to access, modify, update, complete, correct personal data about you;
  • the right to request for erasure and/or the right to be forgotten by deleting your user account;
  • where processing of personal data is based on consent, the right to withdraw your consent to such processing; and
  • right to nominate a person to exercise your rights hereunder in case of death or incapacity.

You may opt out of receiving marketing and promotional communications from us. However, you will continue to receive necessary transactional emails until your user account is deleted. To exercise your rights, please email us at [email protected].

07

Security Measures

We employ industry-standard security measures to protect personal data, including encryption, access controls, and continuous monitoring. However, no method of storage or transmission is completely secure. We continually improve our security protocols to help ensure your data remains protected.

08

Children's Data

Our Platform and its Services are not intended for individuals under the age of 18 years. We do not knowingly collect personal data from children in this context. If you believe we have unintentionally collected data about a minor, please contact us to request deletion.

09

Changes to this Policy

We may update this Website Privacy Policy from time to time to reflect changes in our practices or legal obligations. If we make material changes, we will notify you by posting an update on this site or via email. Your continued use of our website after any such update constitutes acknowledgment of the modified Policy.

10

Contact Us

If you have questions about this Policy or how we handle your personal data, please contact us at:

Grievance Officer,
Email: [email protected]